Returns Policy

At Staunton & Hughes we understand and appreciate that from time to time there is a need to return our product. We do take great care in the way we pack our leather so that you receive it in the best possible condition and therefore ask you to do the same as in most cases we will need to resell the leather.

On receipt of  a delivery we ask that customers check the product for shade quality and suitability for intended use.

So if you find you do need to return your item, please do so within 14 days for a full refund*. This policy is in addition to your statutory rights.

[kleo_list type=”icons” icon_color=”yes” icon_large=”yes”][kleo_list_item icon=”angle-double-right”]Please return the leather using the same packaging method as you received the goods.[/kleo_list_item][kleo_list_item icon=”angle-double-right”]We do not accept any hides back where adhesive tape has been used on the leather as this can damage the leather.[/kleo_list_item][kleo_list_item icon=”angle-double-right”]We do not accept any hides back that have been marked by chalk, tape or pen.[/kleo_list_item][kleo_list_item icon=”angle-double-right”]We do not accept any hides back that have been cut.[/kleo_list_item][kleo_list_item icon=”angle-double-right”]All leather must be clearly addressed as below.[/kleo_list_item][/kleo_list]

The Tannery
91 Kirkstall Road
Leeds
LS3 1HS

*Delivery costs are non-refundable, this policy does not apply to bespoke orders, clearance products. Damaged or cut hides cannot be returned.